Milton House
Responsible Visiting Guide

Milton House
Responsible Visiting Guide

Milton House Visiting Guide

We are happy to now inform all visitors at Milton House that we no longer require you to arrange appointment. All that we ask that you kindly let us know prior to your visit who you are visiting and an approximate time by way of a brief phone call. Whilst we would like all visitors to undertake a COVID test either at home prior to the visit and bring along proof or at Milton House, testing is voluntary for all. Enjoy your visits and if we can be of any help, please let the staff know.

View our amazing facilities services picturesque views

It’s easy to see why people choose Milton House. With picturesque views of North Yorkshire. Our home offers comfort, warmth and character in a lovely quiet village setting. See our gallery below or come see for yourself.

What might the first visit be like?

If your relative does not recognise you straight away, try not to worry and give them time to remember. It may take more than the initial meeting for those memories to be reconnected.

Dementia Care North Yorkshire

Your Approach

If your relative has dementia and it has worsened, you may need to adopt different approaches and communication techniques. Your relative may need longer to respond or need more help to do things. But maintaining that relationship is just as important now as it was before the pandemic. Staff will be on hand to provide support.

For many people, the worry of a relative no longer recognising you can be overwhelming. But it is important to stress that despite the time spent apart many people, living with dementia will remember their relatives. However, some people may struggle at first.

Tips for your visit

Residents are used to seeing staff in masks so are unlikely to be scared of you wearing one. It does, however, make communication a more of a challenge:

Speak in a loud clear voice

Use the tone of your voice and body language to convey meaning.

What to talk about?

Talk about topics, memories and people that are familiar to you both. This will help you both to get used to the challenges of communicating whilst wearing a mask and being distanced.

Use eye contact

We smile with our eyes – we have found that many residents know when we are smiling when we have masks on. Raising eyebrows or waving your hand so people know you are talking to them.

Go with the flow

Let minor misunderstandings go uncorrected if the meaning is intact: for example if you are telling a funny story about a friend named Kate and the resident mis hears it as Claire it might be best to not correct that and let the conversation flow if the meaning of the story is not changed.

Familiar Clothing

Wear clothing and hairstyles that maybe familiar to your loved one.

Stay hydrated

Make sure you properly hydrate before the visit as masks can make you feel dehydrated.

Book your visit

Enjoy your visit, we will support you to make your visit a positive one.

Management Team
At Milton House